Nexus Truck Upgrades – Warranty Policy

This Warranty Policy explains how product warranties are handled for purchases made from Nexus Truck Upgrades.

1. No In‑House Warranty Coverage

Nexus Truck Upgrades does not provide or administer independent warranties on any products sold.

All products are covered only by the original manufacturer's warranty, subject to the manufacturer's terms, conditions, limitations, and exclusions.

2. Manufacturer Warranty Coverage

Warranty coverage, duration, and eligibility are determined solely by the product manufacturer. These terms may vary by brand and product type and may include:

• Coverage period length
• What parts or defects are covered
• Labor coverage (if any)
• Required proof of purchase
• Installation requirements (professional vs. DIY)
• Product registration requirements

Customers are responsible for reviewing and complying with the manufacturer's warranty policy.

3. Warranty Claim Assistance

Although Nexus Truck Upgrades does not provide warranty coverage directly, we are happy to assist customers with submitting warranty claims to the manufacturer.

Our assistance may include:

• Identifying the correct manufacturer contact
• Providing order documentation or proof of purchase
• Helping complete warranty claim forms
• Coordinating communication between the customer and manufacturer when possible

Final approval, replacement, repair, or reimbursement decisions are made solely by the manufacturer.

4. What Is Not Covered by Nexus Truck Upgrades

Nexus Truck Upgrades is not responsible for:

• Denied warranty claims
• Manufacturer processing delays
• Labor costs
• Shipping costs related to warranty returns (unless specified by the manufacturer)
• Improper installation or use
• Normal wear and tear
• Modified or altered products

5. Required Information for Warranty Claims

To assist with a warranty claim, customers may be asked to provide:

• Order number or proof of purchase
• Product name and part number
• Date of purchase
• Description of the issue
• Photos or videos of the defect
• Installation invoice (if required by manufacturer)

6. How to Request Warranty Assistance

To request help with a warranty claim, please contact:

7. Policy Updates

Nexus Truck Upgrades reserves the right to update this Warranty Policy at any time without prior notice. The current version will always apply to new purchases.