IHC Suspension FAQ: What Every Houston Truck Owner Should Know

If your truck is in pieces and your IHC Suspension kit still hasn’t arrived, you’re probably wondering — “Can IHC reimburse me for my lost time and labor?”
The short answer is no, but here’s why: IHC Suspension works hard to process and ship orders quickly, but shipping delays or carrier issues are beyond their control. That’s why it’s best to wait until you have tracking information before scheduling an installation.

While IHC will gladly replace any damaged parts, they cannot reimburse labor or shop costs for missed deliveries or delays. Planning ahead is the key to avoiding costly downtime in your build.

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Why Did Only Half My IHC Order Arrive?

If you’ve received just part of your order, don’t panic. Sometimes shipping carriers split shipments, causing boxes to arrive on different days. Check your email or order status for multiple tracking numbers.
If you only have one tracking number and items are still missing, contact the IHC team right away so they can investigate.

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International Shipping From Houston

Yes — IHC Suspension ships worldwide! International shipping costs are calculated automatically at checkout. If you’re outside the U.S. and have concerns about rates, call the sales team before placing your order.

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Suspension Maintenance: Greasing & Torque Tips

Proper care is critical for your IHC control arms, ball joints, bushings, and shackles.

• Grease all components at initial installation to prevent premature wear and noises.
  
• Recheck all torque values after 500 miles.
  
• Service suspension every 3,000–5,000 miles or 6 months (whichever comes first).
  
• In Houston’s humid, sometimes salty Gulf air — or if you drive in snow/salt-prone areas — service every 2,500 miles or 3 months.
  

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Larger Wheels & Ride Quality

Yes — going bigger on wheels can affect ride comfort. Why? Tire sidewall height acts like a cushion. Less sidewall means a stiffer ride. Upgraded shocks or struts can help, but they won’t restore the original stock comfort entirely.

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Turning Radius After Lowering

IHC designs all lowering kits to maintain your stock turning radius when using factory wheels and tires. However, aftermarket wheels and offsets can change that, so check with a local Houston suspension or tire shop before upgrading.

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Towing After Lowering

Without helper bags, towing is not recommended — lowered trucks only have 3–5 inches of clearance from frame to axle. Adding weight can cause bottoming out.
With helper bags, IHC suggests not exceeding 7,000 lbs and keeping 10–20 PSI in the Firestone 9000 airbags for daily driving.

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Air Bag Ratings

Each Firestone 9000 bag is rated for 1,500 lbs — that’s 3,000 lbs combined payload. Maximum PSI is 115, but only use what’s needed for your load.

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Finding Torque Specs

Need torque specs for your IHC Suspension kit? Visit the TECH tab under Installation Instructions on the IHC website or email [email protected] for direct support.

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At Nexus Truck Upgrades, we’re proud to serve Houston truck enthusiasts with expert guidance, top-quality IHC Suspension parts, and a passion for custom builds. Whether you’re lowering your Silverado, Ram, or F-150, we’ll help you do it right the first time.

📞 Have a question about your IHC Suspension kit or need help with an order?
Contact our Houston suspension experts today →